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Daikin Field Support Manager

Overview
Field Support Manager
The Opportunity
Daikin is seeking a professional, skilled individual for our Daikin Field Support Manager position. Responsible for providing technical assistance, equipment commissioning, controls commissioning, and warranty support for Daikin's complete product line. Responsible for conducting technical training in various subjects including installation, commissioning, service and maintenance of Daikin's RA, SkyAir and VRV products. Responsible for building and maintaining relationships with key Manufacturer's Representatives and Distributors within the assigned territory. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careers.daikincomfort.com/ and submitting your resume.
Responsibilities
May include:
Provides technical support via phone and email to support Daikin's full product line
Resolve conflicts involving Daikin equipment; design, installation or product resolution
Provides on-site technical support as required
Completes Field Service invoices with pertinent data
Advises on the set up of control systems and the commissioning of product including refrigerant charging, addressing, operational data and field settings.
Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories for Manufacturer's Representatives, Distributors and Contractors.
Collects and analyze system data from Daikin systems via Daikin's proprietary Service Checker tool and provide solutions to customers
Conducts Daikin Technical Service training classes and other training classes as required
Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling
Substantial travel within assigned region.
Perform other related job duties as assigned.
Traveling for onsite training across U.S (some Canada)
Qualifications
Prefer 10 years technical service experience within the HVAC industry.
Four year degree or Associates Degree preferred.
HVAC Certification preferred.
Prefer Universal Refrigerant Handling Certification, but not required as contact with refrigerant is infrequent.
Valid Driver's license required
Must have own vehicle available and insurance coverage
Travel availability required
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Postal Code77484

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