GMC Homeowner Support Customer Service & Call Center - Waller, TX at Geebo

GMC Homeowner Support

DAIKIN COMFORT TECHNOLOGIES MFG LP DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, TX Waller, TX Part-time Part-time Estimated:
$33.
3K - $42.
2K a year Estimated:
$33.
3K - $42.
2K a year 19 hours ago 19 hours ago 19 hours ago May include:
Provide excellent customer service via phones, email, and online chat.
(Homeowners, distributors, dealers).
Respond promptly to correspondence via phone, mail, and email.
Assist with complaints via social media, executives, and BBB.
Assist coordinating with distributor technical representatives performing site visits.
Coordinate and distribute mail.
Perform data entry, review, process, file and maintain documents Perform special projects as assigned.
Consult with internal technical support when necessary.
Identify and suggest process improvement opportunities.
Make Insurance, Attorney General, BBB, and Legal cases a priority by communicating with appropriate departments and management.
Escalate matters of concern/urgency to immediate team lead or manager Support cross functional teams as needed, such as the Warranty department Assist in the training of new employees.
Perform additional projects/duties to support ongoing business needs.
Behaviors Preferred Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well.
Estimated Salary: $20 to $28 per hour based on qualifications.

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